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Gage Repeatability & Reproducibility (GR&R)
Measurement System Analysis (MSA)
Often, the results we get from what we measure & inspect may not be accurate or precise enough, leading to wrong judgment and ultimately causing millions of dollars of business loss & unhappy customers. This makes us ponder over questions about the accuracy of the measuring instruments we use, Or measurement methods and measurement process we deploy. The 1-day introductory workshop on Measurement System Analysis (MSA) is designed to be very hands-on coaching on various aspects of measurement system analysis with the goal of providing the participants a good understanding of overall aspects of Measurement System setup, process, identifying & correcting measurement errors, audits & sustenance.
Often, the results we get from what we measure & inspect may not be accurate or precise enough, leading to wrong judgment and ultimately causing millions of dollars of business loss & unhappy customers. This makes us ponder over questions about the accuracy of the measuring instruments we use, Or measurement methods and measurement process we deploy. The 1-day introductory workshop on Measurement System Analysis (MSA) is designed to be very hands-on coaching on various aspects of measurement system analysis with the goal of providing the participants a good understanding of overall aspects of Measurement System setup, process, identifying & correcting measurement errors, audits & sustenance.
Objective
- Understand the measurement concepts, terms, methods analysis
- Analyze variation error, its source in measurement results
- Perform Bias, Linearity and Stability studies
- Understand & Perform GR&R studies
- Understand & Perform Attribute R&R studies
Outline
- Introduction to Measurement System Analysis (MSA)
- MSA concepts & Terminologies
- Measurement Process, Error, Variation & Sources of Variation
- Guidelines & Planning in conducting MSA Study
- Linearity & Stability
- Bias, Accuracy, Precision
- Gage Repeatability & Reproducibility (GR&R)
- Attribute MSA Study (Kappa)
Who should attend
- Engineers & Technicians who want to learn about Measurement System Analysis and set up appropriate MSA methods in their organization
- Quality professionals who requires to implement MSA audits (eg: ISO / TS 16949)
- Instrument, laboratory & equipment calibration professionals who need to understand the MSA and work with their customers
- Anyone who is in the process of implementing Lean Six Sigma methodology in their workplace
Profile of Ramesh Rao
Ramesh Rao is a Singapore-based business transformation consultant and adult educator with more than 30 years of international experience across Asia, Europe and the United States. He leads a specialised consultancy providing advisory services, training and coaching for enterprise transformation, financial turnarounds, process optimisation, sustainability and ESG implementation, and change management.
His corporate career includes global finance controller responsibilities for a US multinational semiconductor company, overseeing a USD 500 million budget and partnering with senior leadership across geographically dispersed finance organisations. Earlier regional operations and engineering roles covered multiple Asian factories and vendors. His functional experience spans product and service design, process engineering, supply chain, logistics, quality, customer and vendor management, and finance.
His consulting work integrates Lean Six Sigma, Design Thinking, Agile, project management and data analytics. Assignments include hands-on RPA and AI-enabled workflow automation for finance, HR and planning processes, alongside leading teams designing and installing smart factory solutions across Asia. His project management experience includes new product introductions, programme implementation and facilities projects. He has served manufacturing, banking and financial services, retail, hospitality, healthcare, education, government and nonprofit organisations.
Ramesh holds academic qualifications in engineering, finance and supply chain, and professional credentials covering the methodologies above, including Lean Six Sigma Master Black Belt, digital transformation, Industry 4.0, sustainability, generative AI and agentic AI. His adult education qualifications include the Diploma in Adult and Continuing Education (DACE) and Advanced Certificate in Learning and Performance (ACLP).
He has delivered more than 2,000 training sessions and workshops, including over 200 Kaizen and value-stream improvement workshops. Alongside his consultancy, he serves as an adjunct at Singapore Management University and Singapore Institute of Technology and delivers WSQ/SSG-accredited programmes through Singapore training providers. His teaching and coaching cover operational excellence, statistics, financial skills and leadership for multinational enterprises and small and medium-sized businesses.
